About Support Genie
Founded in 2023 by Intars Olbiks, a Salesforce Solution Architect and a serial founder of tech startups, Support Genie is a Salesforce service provider that specialises in the customization and ongoing support of Salesforce ecosystems. We are a company with a presence in Europe and the US willing to operate worldwide.
Salesforce Certified Partner
We are proud to be an accredited Salesforce Certified Partner which is central to our commitment to providing top-tier managed services. It ensures that we are always at the forefront of Salesforce innovations and best practices, enabling us to deliver solutions that are not only effective but also cutting-edge. With Support Genie, you’re not just getting a service provider – you’re getting a partner whose expertise is validated and continuously updated to align with Salesforce’s evolving capabilities.
Our Values
At Support Genie, our values are the bedrock of our identity, shaping both our actions and our approach to managed services.
Building Trusting Relationships
Trust is the cornerstone of every enduring partnership. At Support Genie, we prioritize establishing trust with each client, believing firmly that trust is the foundation of efficiency and progress. Our commitment to transparency and reliability in every interaction is unwavering because we understand that trust is earned through consistent, exceptional service.
Passion for Excellence
At Support Genie, our passion for Salesforce is not just a professional commitment; it’s a craft we cherish. Our team stays abreast of all Salesforce updates and industry developments. We actively participate and present in professional gatherings, both external and internal.
Services
24/7 HELP DESK
In today’s fast-paced business environment, having seamless and uninterrupted access to your Salesforce platform is crucial for maintaining operational efficiency. At Support Genie, we understand the importance of this and are proud to offer Salesforce 24/7 Dedicated Help Desk Services to ensure that your Salesforce instance is always performing at its best.
Administration
Salesforce is a powerful platform that can transform the way your business operates, but harnessing its full potential requires skilful administration. We specialize in providing comprehensive Salesforce Administration Services that help you maximise your CRM investment.
MARKETING AND PARDOT ADMINISTRATION
In today’s competitive business landscape, effective marketing is essential for success. At Support Genie, we offer comprehensive Marketing and Pardot Administration Services to help your business reach new heights through targeted campaigns and optimized marketing automation.
EINSTEIN SETUP AND ADMINISTRATION
Artificial Intelligence (AI) has revolutionized the way businesses make decisions and engage with customers. At Support Genie, we specialize in Einstein Setup and Administration Services, helping organizations harness the full potential of Salesforce Einstein to gain valuable insights and enhance decision-making.